E-flite UMX AS3Xtra BNF Instruction Manual download pdf (Page 14)

Purchaser’s Remedy

Horizon’s sole obligation and purchaser’s sole and

exclusive remedy shall be that Horizon will, at its option,

either (i) service, or (ii) replace, any Product determined

by Horizon to be defective. Horizon reserves the right to

inspect any and all Product(s) involved in a warranty claim.

Service or replacement decisions are at the sole discretion

of Horizon. Proof of purchase is required for all warranty

claims. SERVICE OR REPLACEMENT AS PROVIDED

UNDER THIS WARRANTY IS THE PURCHASER’S SOLE AND

EXCLUSIVE REMEDY.

Limitation of Liability

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,

INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF

PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY

WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED

IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT

LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF

HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. Further, in no event shall the liability

of Horizon exceed the individual price of the Product on

which liability is asserted. As Horizon has no control over

use, setup, ﬁ nal assembly, modiﬁ cation or misuse, no

liability shall be assumed nor accepted for any resulting

damage or injury. By the act of use, setup or assembly, the

user accepts all resulting liability. If you as the purchaser

or user are not prepared to accept the liability associated

with the use of the Product, purchaser is advised to return

the Product immediately in new and unused condition to

the place of purchase.

Law

These terms are governed by Illinois law (without regard to

conﬂ ict of law principals). This warranty gives you speciﬁ c

legal rights, and you may also have other rights which vary

from state to state. Horizon reserves the right to change

or modify this warranty at any time without notice.

WARRANTY SERVICES

Questions, Assistance, and Services

Your local hobby store and/or place of purchase cannot

provide warranty support or service. Once assembly, setup

or use of the Product has been started, you must contact

your local distributor or Horizon directly. This will enable

Horizon to better answer your questions and service

you in the event that you may need any assistance. For

questions or assistance, please visit our website at www.

horizonhobby.com, submit a Product Support Inquiry,

or call the toll free telephone number referenced in the

Warranty and Service Contact Information section to speak

with a Product Support representative.

Inspection or Services

If this Product needs to be inspected or serviced and is

compliant in the country you live and use the Product in,

please use the Horizon Online Service Request submission

process found on our website or call Horizon to obtain a

Return Merchandise Authorization (RMA) number. Pack

the Product securely using a shipping carton. Please

note that original boxes may be included, but are not

designed to withstand the rigors of shipping without

additional protection. Ship via a carrier that provides

tracking and insurance for lost or damaged parcels, as

Horizon is not responsible for merchandise until it arrives

and is accepted at our facility. An Online Service Request

is available at http://www.horizonhobby.com/content/_

service-center_render-service-center. If you do not have

internet access, please contact Horizon Product Support

to obtain a RMA number along with instructions for

submitting your product for service. When calling Horizon,

you will be asked to provide your complete name, street

address, email address and phone number where you can

be reached during business hours. When sending product

into Horizon, please include your RMA number, a list of

the included items, and a brief summary of the problem.

A copy of your original sales receipt must be included

for warranty consideration. Be sure your name, address,

and RMA number are clearly written on the outside of the

shipping carton.

NOTICE: Do not ship LiPo batteries to Horizon. If you

have any issue with a LiPo battery, please contact the

appropriate Horizon Product Support ofﬁ ce.

Warranty Requirements

For Warranty consideration, you must include your

original sales receipt verifying the proof-of-purchase

date. Provided warranty conditions have been met,

your Product will be serviced or replaced free of charge.

Service or replacement decisions are at the sole discretion

of Horizon.

Non-Warranty Service

Should your service not be covered by warranty,

service will be completed and payment will be

required without notiﬁ cation or estimate of the

expense unless the expense exceeds 50% of the retail

purchase cost. By submitting the item for service you are

agreeing to payment of the service without notiﬁ cation.

Service estimates are available upon request. You must

include this request with your item submitted for service.

Non-warranty service estimates will be billed a minimum

of ½ hour of labor. In addition you will be billed for return

freight. Horizon accepts money orders and cashier’s

checks, as well as Visa, MasterCard, American Express,

and Discover cards. By submitting any item to Horizon

for service, you are agreeing to Horizon’s Terms and

Conditions found on our website http://www.horizonhobby.

com/content/_service-center_render-service-center.

ATTENTION: Horizon service is limited to Product

compliant in the country of use and ownership.

If received, a non-compliant Product will not be

serviced. Further, the sender will be responsible for

arranging return shipment of the un-serviced Product,

through a carrier of the sender’s choice and at the

sender’s expense. Horizon will hold non-compliant

Product for a period of 60 days from notiﬁ cation, after

which it will be discarded.

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E-flite UMX AS3Xtra BNF Instruction Manual Page 14

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