E-flite J-3 Cub 450 Instruction Manual download pdf (Page 35)

What this Warranty Covers

Horizon Hobby, Inc. (“Horizon”) warrants to the original purchaser that the

product purchased (the “Product”) will be free from defects in materials and

workmanship at the date of purchase.

What is Not Covered

This warranty is not transferable and does not cover (i) cosmetic damage, (ii)

damage due to acts of God, accident, misuse, abuse, negligence, commercial

use, or due to improper use, installation, operation or maintenance, (iii)

modiﬁcation of or to any part of the Product, (iv) attempted service by

anyone other than a Horizon Hobby authorized service center, (v) Product not

purchased from an authorized Horizon dealer, or (vi) Product not compliant

with applicable technical regulations.

OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO

OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY

AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE

IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES

THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY

MEET THE REQUIREMENTS OF THE PURCHASER’S INTENDED USE.



Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be

that Horizon will, at its option, either (i) service, or (ii) replace, any Product

determined by Horizon to be defective. Horizon reserves the right to inspect

any and all Product(s) involved in a warranty claim. Service or replacement

decisions are at the sole discretion of Horizon. Proof of purchase is required

for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER

THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.

Limitation of Liability

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL

OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION

OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH

CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT

LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS

BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no

event shall the liability of Horizon exceed the individual price of the Product

on which liability is asserted. As Horizon has no control over use, setup, ﬁnal

assembly, modiﬁcation or misuse, no liability shall be assumed nor accepted

for any resulting damage or injury. By the act of use, setup or assembly,

the user accepts all resulting liability. If you as the purchaser or user are

not prepared to accept the liability associated with the use of the Product,

purchaser is advised to return the Product immediately in new and unused

condition to the place of purchase.



These terms are governed by Illinois law (without regard to conﬂict of law

principals). This warranty gives you speciﬁc legal rights, and you may also

have other rights which vary from state to state. Horizon reserves the right

to change or modify this warranty at any time without notice.

WARRANTY SERVICES

Questions, Assistance, and Services

Your local hobby store and/or place of purchase cannot provide warranty

support or service. Once assembly, setup or use of the Product has been

started, you must contact your local distributor or Horizon directly. This will

enable Horizon to better answer your questions and service you in the event

that you may need any assistance. For questions or assistance, please visit

our website at www.horizonhobby.com, submit a Product Support Inquiry, or

call 877.504.0233 toll free to speak to a Product Support representative.

Inspection or Services

If this Product needs to be inspected or serviced and is compliant in the

country you live and use the Product in, please use the Horizon Online Service

Request submission process found on our website or call Horizon to obtain a

Return Merchandise Authorization (RMA) number. Pack the Product securely

using a shipping carton. Please note that original boxes may be included,

but are not designed to withstand the rigors of shipping without additional

protection. Ship via a carrier that provides tracking and insurance for lost

or damaged parcels, as Horizon is not responsible for merchandise until it

arrives and is accepted at our facility. An Online Service Request is available

at http://www.horizonhobby.com/content/_service-center_render-service-

center. If you do not have internet access, please contact Horizon Product

Support to obtain a RMA number along with instructions for submitting your

product for service. When calling Horizon, you will be asked to provide your

complete name, street address, email address and phone number where

you can be reached during business hours. When sending product into

Horizon, please include your RMA number, a list of the included items, and a

brief summary of the problem. A copy of your original sales receipt must be

included for warranty consideration. Be sure your name, address, and RMA

number are clearly written on the outside of the shipping carton.

NOTICE: Do not ship LiPo batteries to Horizon. If you have

any issue with a LiPo battery, please contact the appropriate

Horizon Product Support ofﬁce.

Warranty Requirements

For Warranty consideration, you must include your original

sales receipt verifying the proof-of-purchase date. Provided

warranty conditions have been met, your Product will be serviced or replaced

free of charge. Service or replacement decisions are at the sole discretion of

Horizon.

Non-Warranty Service

Should your service not be covered by warranty, service will

be completed and payment will be required without notiﬁcation

or estimate of the expense unless the expense exceeds 50%

of the retail purchase cost. By submitting the item for service

you are agreeing to payment of the service without notiﬁcation. Service

estimates are available upon request. You must include this request with

your item submitted for service. Non-warranty service estimates will be

billed a minimum of ½ hour of labor. In addition you will be billed for return

freight. Horizon accepts money orders and cashier’s checks, as well as Visa,

MasterCard, American Express, and Discover cards. By submitting any item

to Horizon for service, you are agreeing to Horizon’s Terms and Conditions

found on our website http://www.horizonhobby.com/content/_service-center_

render-service-center.

ATTENTION: Horizon service is limited to Product compliant in

the country of use and ownership. If received, a non-compliant

Product will not be serviced. Further, the sender will be

responsible for arranging return shipment of the un-serviced

Product, through a carrier of the sender’s choice and at the

sender’s expense. Horizon will hold non-compliant Product for

a period of 60 days from notiﬁcation, after which it will be

discarded.

LIMITED WARRANTY

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E-flite J-3 Cub 450 Instruction Manual Page 35

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