E-flite UMX ASK-21 BNF User Manual download pdf (Page 17)

OF SUCH DAMAGES. Further, in no event shall the

liability of Horizon exceed the individual price of the

Product on which liability is asserted. As Horizon

has no control over use, setup, ﬁ nal assembly, mod-

iﬁ cation or misuse, no liability shall be assumed

nor accepted for any resulting damage or injury. By

the act of use, setup or assembly, the user accepts

all resulting liability. If you as the purchaser or user

are not prepared to accept the liability associated

with the use of the Product, purchaser is advised to

return the Product immediately in new and unused

condition to the place of purchase.

Law

These terms are governed by Illinois law (without

regard to conﬂ ict of law principals). This warranty

gives you speciﬁ c legal rights, and you may also

have other rights which vary from state to state.

Horizon reserves the right to change or modify this

warranty at any time without notice.

WARRANTY SERVICES

Questions, Assistance, and Services

Your local hobby store and/or place of purchase

cannot provide warranty support or service. Once

assembly, setup or use of the Product has been

started, you must contact your local distributor or

Horizon directly. This will enable Horizon to better

answer your questions and service you in the event

that you may need any assistance. For questions or

assistance, please visit our website at www.hori-

zonhobby.com, submit a Product Support Inquiry,

or call 877.504.0233 toll free to speak to a Product

Support representative.

Inspection or Services

If this Product needs to be inspected or serviced

and is compliant in the country you live and use the

Product in, please use the Horizon Online Service

Request submission process found on our website

or call Horizon to obtain a Return Merchandise

Authorization (RMA) number. Pack the Product

securely using a shipping carton. Please note

that original boxes may be included, but are not

designed to withstand the rigors of shipping without

additional protection. Ship via a carrier that pro-

vides tracking and insurance for lost or damaged

parcels, as Horizon is not responsible for merchan-

dise until it arrives and is accepted at our facility. An

Online Service Request is available at http://www.

horizonhobby.com/content/_service-center_render-

service-center. If you do not have internet access,

please contact Horizon Product Support to obtain a

RMA number along with instructions for submit-

ting your product for service. When calling Horizon,

you will be asked to provide your complete name,

street address, email address and phone number

where you can be reached during business hours.

When sending product into Horizon, please include

your RMA number, a list of the included items, and

a brief summary of the problem. A copy of your

original sales receipt must be included for warranty

consideration. Be sure your name, address, and

RMA number are clearly written on the outside of

the shipping carton.

NOTICE: Do not ship LiPo batteries to Horizon. If

you have any issue with a LiPo battery, please

contact the appropriate Horizon Product Sup-

port ofﬁ ce.

Warranty Requirements

For Warranty consideration, you must include

your original sales receipt verifying the proof-

of-purchase date. Provided warranty conditions

have been met, your Product will be serviced or

replaced free of charge. Service or replacement

decisions are at the sole discretion of Horizon.

Non-Warranty Service

Should your service not be covered by warranty,

service will be completed and payment will be

required without notiﬁ cation or estimate of the

expense unless the expense exceeds 50% of the

retail purchase cost. By submitting the item for

service you are agreeing to payment of the service

without notiﬁ cation. Service estimates are available

upon request. You must include this request with

your item submitted for service. Non-warranty

service estimates will be billed a minimum of ½

hour of labor. In addition you will be billed for return

freight. Horizon accepts money orders and cashier’s

checks, as well as Visa, MasterCard, American Ex-

press, and Discover cards. By submitting any item

to Horizon for service, you are agreeing to Horizon’s

Terms and Conditions found on our website http://

www.horizonhobby.com/content/_service-center_

render-service-center.

NOTICE: Horizon service is limited to Product

compliant in the country of use and ownership.

If non-compliant product is received by Horizon

for service, it will be returned unserviced at the

sole expense of the purchaser.

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