E-flite Apprentice S 15e RTF with SAFE User Manual download pdf (Page 26)

Troubleshooting Guide

What this Warranty Covers

Horizon Hobby, LLC, (Horizon) warrants to the original purchaser that the

product purchased (the “Product”) will be free from defects in materials and

workmanship at the date of purchase.

What is Not Covered

This warranty is not transferable and does not cover (i) cosmetic damage,

(ii) damage due to acts of God, accident, misuse, abuse, negligence,

commercial use, or due to improper use, installation, operation or

maintenance, (iii) modiﬁcation of or to any part of the Product, (iv) attempted

service by anyone other than a Horizon Hobby authorized service center, (v)

Product not purchased from an authorized Horizon dealer, or (vi) Product not

compliant with applicable technical regulations.

OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER

WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL

IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED

WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY

ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE

REQUIREMENTS OF THE PURCHASER’S INTENDED USE.

Purchaser’s Remedy

Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be

that Horizon will, at its option, either (i) service, or (ii) replace, any Product

determined by Horizon to be defective. Horizon reserves the right to inspect

any and all Product(s) involved in a warranty claim. Service or replacement

decisions are at the sole discretion of Horizon. Proof of purchase is required

for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER

THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.

Limitation of Liability

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL

OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR

COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS

BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR

ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability

of Horizon exceed the individual price of the Product on which liability

is asserted. As Horizon has no control over use, setup, ﬁnal assembly,

modiﬁcation or misuse, no liability shall be assumed nor accepted for any

resulting damage or injury. By the act of use, setup or assembly, the user

accepts all resulting liability. If you as the purchaser or user are not prepared

to accept the liability associated with the use of the Product, purchaser is

advised to return the Product immediately in new and unused condition to

the place of purchase.

Law

These terms are governed by Illinois law (without regard to conﬂict of law

principals). This warranty gives you speciﬁc legal rights, and you may also

have other rights which vary from state to state. Horizon reserves the right

to change or modify this warranty at any time without notice.

WARRANTY SERVICES

Questions, Assistance, and Services

Your local hobby store and/or place of purchase cannot provide warranty

support or service. Once assembly, setup or use of the Product has been

started, you must contact your local distributor or Horizon directly. This will

enable Horizon to better answer your questions and service you in the event

that you may need any assistance. For questions or assistance, please visit

our website at www.horizonhobby.com, submit a Product Support Inquiry,

Limited Warranty

Aircraft will not con-

nect (after binding)

to transmitter

Transmitter too near aircraft during connecting

process

Move powered transmitter a few feet from aircraft, disconnect and reconnect

ﬂight battery to aircraft

Aircraft or transmitter is too close to large metal

object, wireless source or another transmitter

Move aircraft and transmitter to another location and attempt connecting again

Bind plug left installed in bind port Rebind transmitter to the aircraft and remove the bind plug before cycling power

Aircraft bound to different model memory

(ModelMatch

radios only)

Select correct model memory on transmitter

Flight battery/Transmitter battery charge is too low Replace/recharge batteries

Transmitter may have been bound using different

DSM protocol

Bind aircraft to transmitter

ESC is powered off Power on the ESC switch

Control surface does

not move

Control surface, control horn, linkage or servo

damage

Replace or repair damaged parts and adjust controls

Wire damaged or connections loose Do a check of wires and connections, connect or replace as needed

Transmitter is not bound correctly or the incorrect

model was selected

Re-bind or select correct model in transmitter

Flight battery charge is low Fully recharge ﬂight battery

BEC (Battery Elimination Circuit) of the ESC is

damaged

Replace ESC

ESC is powered off Power on the ESC switch

Controls reversed Transmitter settings are reversed

Perform the Control Direction Test and adjust the controls on transmitter

appropriately

Motor power pulses

then motor loses

power

ESC uses default soft Low Voltage Cutoff (LVC) Recharge ﬂight battery or replace battery that is no longer performing

Weather conditions might be too cold Postpone flight until weather is warmer

Battery is old, worn out, or damaged Replace battery

Battery C rating might be too small Use recommended battery

Aircraft control

surfaces do not

move after switch is

turned on

Aircraft was moving during initialization Keep aircraft still during initialization

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E-flite Apprentice S 15e RTF with SAFE User Manual Page 26

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